Earrings are Final Sale. All other jewelry is exchangeable or can be redeemed for a store credit within 2 weeks of purchase. If items were ordered online, customers are responsible for shipping fees, or are welcome to visit us in-store to avoid shipping.
We also offer product repair services in-store.
Chlorine is a strong chemical most commonly used in swimming pools. Chlorine has the capability to deteriorate and disintegrate any jewelry including real gold. Please avoid wearing your jewelry in Chlorine.
Alcohol is another commonly used chemical in perfumes, hand sanitizer, etc... Please avoid spraying perfume directly onto your product, this will increase the duration of your products beautiful shine & sparkle!
When trying to treat your product with love and care, opt to clean your product using a dry Microfiber Cloth to clean your pieces. Many of our pieces are water-resistant so, wearing our Steel and 24K Gold Plated jewelry in regular water or ocean water is okay! Please, do not polish your jewelry in Silver cleaner if it is not sterling silver. Please visit us in-store or email us for more information.