Privacy policy

Santorini Design Jewelry (“Santorini Design Jewelry”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit Santorini Design Jewelry, make a purchase, create an account, or otherwise interact with our services.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

We may collect personal information that you voluntarily provide to us, including your name, billing address, shipping address, email address, phone number, account information, shopping activity, wishlist activity, and customer support communications. We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage activity through cookies and similar technologies.

Santorini Design Jewelry uses this information to provide and improve our services, process and fulfill orders, manage accounts, communicate with customers, provide customer support, prevent fraud, improve website functionality, comply with legal obligations, and send marketing communications where consent has been provided.

Santorini Design Jewelry does not store your full credit card or payment information. All payment transactions are securely processed through trusted third-party payment providers such as Shopify Payments, PayPal, Klarna, Afterpay, or other authorized payment processors. Payment information is encrypted and handled directly by those providers in accordance with their own privacy and security policies.

We may share personal information with trusted third-party service providers only when necessary to operate our business and provide services to you, including payment processors, shipping carriers, ecommerce platforms, fraud prevention providers, analytics providers, and marketing service providers. We do not sell your personal information.

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, remember preferences, and support advertising and marketing efforts. You may disable cookies through your browser settings; however, certain features of the website may not function properly.

If you choose to submit reviews, comments, photos, or other user-generated content publicly on our website or social media platforms, that information may become publicly accessible. Santorini Design Jewelry is not responsible for the use or misuse of publicly shared information by third parties.

We take reasonable administrative, technical, and physical security measures to protect your personal information; however, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we may remove the information.

Depending on applicable Canadian privacy laws, you may have the right to request access to your personal information, request corrections, withdraw consent for certain uses, or request deletion of personal information where legally permitted.

Santorini Design Jewelry may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at contact@santorinidesign.com .